Telehealth and remote work are going to continue to be a “way of life” even after the continuing COVID-19 pandemic is over. This less traditional setting allows health center leadership to be creative in recruiting and retaining staff to meet their organization’s needs. These new settings also require new approaches to supporting staff engagement. This document, created collaboratively by ACU’s STAR² Center and the Health Information Technology, Evaluation, and Quality (HITEQ) Center, provides health center leadership with ideas and best practices on how to adapt policies and procedures for a remote and hybrid workforce.
More Resources on Building and Sustaining Health Center Workforces
ACU’s Solutions, Training, and Assistance for Recruitment and Retention (STAR²) Center provides resources, training, and technical assistance to help Health Center Program grantees with their clinician workforce challenges and questions. We are a National Training and Technical Assistance Partner of the Bureau of Primary Health Care funded through a national cooperative agreement with the Bureau of Primary Health Care at the Health Resources and Services Administration, ensuring that services are offered free of charge to all health centers and look-alikes.