Staff Wellness and Satisfaction Learning Collaborative 

The Association of Clinicians for the Underserved (ACU) invites health center teams to participate in the Staff Wellness and Satisfaction Learning Collaborative. This 6-month learning collaborative will bring together 20 health center teams to learn and discuss the drivers of burnout and how these affect staff well-being and quality of care. This Learning Collaborative is part of a national effort supported by the Bureau of Primary Health Care (BPHC) at the Health Resources and Services Administration (HRSA) and in partnership with John Snow, Inc. (JSI), to increase workforce retention at health centers by assessing and improving staff wellness and satisfaction.

Each health center participating in the Learning Collaborative will receive a one-time payment of $2500.

Why Join a Learning Collaborative?

The Staff Wellness and Satisfaction Learning Collaborative allows health center teams to learn from one another while they test and implement organizational strategies to improve workforce well-being and satisfaction. By participating in the Learning Collaborative, health center teams will learn from their peers; learn new and innovative research and evidence-informed practices; and demonstrate to their patients, staff, and community that their health center is actively engaged in efforts to promote staff well-being and quality of care.

Learning Collaborative Format

Sessions will be held virtually with the exception of the last session which will be held in-person pending the status of the COVID-19 pandemic. Sessions will alternate between didactic presentations and group discussions which will allow teams to hear and share successes and lessons learned in implementing workforce wellness and satisfaction interventions. Teams will receive a change package and will be asked to identify and test at least one intervention for every topic addressed to increase staff satisfaction, wellness, and ultimately, retention. Each team will also be assigned a coach from ACU or JSI who will check-in regularly to assess progress and talk through challenges and concerns.

Health Center Team Composition

Each health center team can include up to 5 members. Teams should be composed of at least one health center leader (C-suite) and may also include directors and/or managers who oversee and support staff and others at your organization who are involved or invested in your workforce wellness and satisfaction efforts (e.g., workforce satisfaction committee members). Team members should have the authority to guide and implement interventions from the change package.

Time Commitment

Following a 1.5 hour kick off meeting on March 2, 2021 the 6-month Learning Collaborative will meet every other week on Tuesdays from 2:00 – 3:00 pm ET through August 3. A full-day in-person meeting will take place on August 17, 2021 (location TBD). Pending the status of the COVID-19 pandemic, the event may be conducted virtually. For the in-person event, up to two representatives from each team will receive a stipend to cover travel expenses.

3/2/2021 Kick off session (1.5 hours)
3/16/2021 Session 1: Engaged and supportive leadership
3/30/2021 Session 2: Team cohesion
4/13/2021 Session 3: Group conversation
4/27/2021 Session 4: Meaning in work
5/11/2021 Session 5: Group conversation
5/25/2021 Session 6: Positive and safe work culture
6/8/2021 Session 7: Group conversation
6/22/2021 Session 8: Job demands Part 1
7/6/2021 (day after July 4 observed) Session 9: Group conversation
7/20/2021 Session 10: Job demands Part 2
8/3/2021 Session 11: Group conversation
8/17/2021 Session 12: In-person event (location TBD)

 Deadline to apply

Applications will be accepted until Thursday, December 31, 2020. Accepted cohort members will be notified no later than Friday, January 15, 2021.

Submit an Application