Originally Presented on Tuesday, June 15, 2021: 12-1 p.m. ET

Hosted by ACU and i2i Population Health

Join the Association of Clinicians for the Underserved and i2i Population Health as we journey back to day one of the COVID-19 pandemic with Mission Neighborhood Health Center (MNHC), a community health center located in San Francisco, CA. As we all experienced, COVID-19 turned their world upside down, requiring new processes, procedures, and an entirely new approach to patient care throughout every stage of the global health crisis. This webinar examined how MNHC used population health management (PHM) tools in response to the COVID-19 pandemic, creating workflows not only to address immediate needs, but also, and more importantly, to address ongoing patient care needs for success beyond the pandemic.

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  • Lauren Wallace, i2i Population Health Consultant, Former Mission Neighborhood Health Center Quality Director

Learning Objectives

  • Explore data management struggles amidst competing priorities and new processes and procedures
  • Discuss impacted clinical metrics and quality improvement goals, especially with regards to an influx of community COVID testing and shift to telehealth
  • Learn about workflow design beyond the pandemic, including vaccine rollout and continued outreach

More Resources on COVID-19

In addition to hosting this webinar on population health management during COVID-19, the Association of Clinicians for the Underserved is regularly updating our detailed list of resources on the coronavirus pandemic with new webinars, fact sheets, and other resources related to health centers, workforce considerations, clinical protocols and guidance, telehealth, and more. You can also view a variety of webinars on COVID-19 and its impact on underserved populations on our health equity webinar archives.