Communications and Membership Coordinator (C&MC)ACU Logo

The Association of Clinicians for the Underserved (ACU) is adding a new Communications & Membership Coordinator to our team! ACU is a fast-growing organization filled with mission-driven people committed to improving the health of America’s underserved populations and supporting the clinicians serving these populations. We’re looking for someone equally committed to that cause who can help support communications and membership initiatives to expand ACU’s strategic visibility and inclusive community of organizations, clinicians, students, and advocates. The Communications & Membership Coordinator will help develop and implement communications including but not limited to e-blasts, website content, and social media, as well as assist in membership outreach, recruitment, and retention efforts. Their efforts will help tell the story of ACU to a broader community while expanding our network of clinicians, organizations, and advocates to better achieve our mission.

The ideal candidate is highly organized, proficient in time management, and possesses excellent written and interpersonal communication skills. The candidate will have experience in content creation for websites, social media, and email marketing,. Though not required, experience with basic graphic design via tools such as Canva, familiarity with membership associations, and a background in strategic storytelling will make candidates more competitive. This position will report to ACU’s Programs, Membership, and Communications Manager. ACU’s offices are located in Washington, D.C.

Communications and Membership Coordinator Duties and Responsibilities

  • Help Develop Communications for ACU’s Network and Community:
    • Develop content for email marketing via Constant Contact and other software
    • Maintain and update website content, including landing pages, webpages, and other material, on ACU’s website,
    • Create engaging, high-quality content for social media on ACU’s Facebook, LinkedIn, and Twitter channels
    • Support the development of strategic communications initiatives including multichannel campaigns as well as multimedia storytelling via ACU’s blog, podcast, and infographics
    • Help update and manage ACU’s communications database and collect metrics
    • Support the development of collateral or deliverables and help to maintain relationships with ACU Corporate Allies
  • Support Membership Recruitment and Retention Initiatives at ACU:
    • Support recruitment efforts at ACU through member outreach, prospect research, and development of membership collateral (e.g., fliers, one-pagers, welcome packets)
    • Support retention efforts at ACU by developing ongoing member communications to maintain a lively community and to increase awareness of the value of ACU membership
    • Support ACU membership efforts by regularly maintaining, updating, and expanding ACU’s Naylor database and collect metrics and reports as needed
    • Support the formal launch and expansion of the interactive ACU Community
    • Provide support for virtual events including speaker preparation, webinar logistics, attendance tracking, and collection of evaluation data
  • Other Projects as Needed

Qualifications for the Communications & Membership Coordinator

  • Bachelor’s degree preferred – Experience may be substituted for a degree.
  • At least two years of experience in writing and content creation, including demonstrated proficiency in creating and updating content for websites and social media
  • One year of experience in membership and/or project coordination preferred
  • Solid knowledge of grammar, punctuation, and ability to adapt to in-house writing styles
  • Proficiency in email marketing, WordPress, and social media best practices preferred
  • Commitment to justice, equity, diversity, and inclusion
  • Proficiency with Microsoft Office software programs, including Word, Excel, and PowerPoint
  • Proficiency with Canva, Hootsuite, Constant Contact, Slack (or equivalent programs), and/or Google Analytics preferred
  • Proficiency with G-Suite programs
  • Strong team collaboration and interpersonal skills
  • Self-directed
  • Creative problem-solving skills

ACU is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, sexual orientation, age, or disability in its programs or activities. As an Employer of National Service, ACU recognizes the unique skills of national service alumni. Accordingly, AmeriCorps alumni, returned Peace Corps volunteers and other national service participants are encouraged to apply.

How to Apply

  • To apply for this full-time position, please submit a resume and at least three writing samples (e.g., email marketing, newsletters, or website articles) to Please contact Abby Miller Starling, Director of Finance & Human Relations, with any questions regarding this position.


  • Three weeks of vacation leave each year (accrued by pay period)
  • Two weeks of medical leave each year (accrued by pay period) plus 4 mental health days
  • Health, dental and vision insurance coverage (80% individual & 50% family paid by ACU)
  • Long‐Term Disability Insurance
  • Short Term Disability Insurance
  • Company-sponsored life insurance plan
  • Access to ACU’s 403(b) retirement plan
  • Laptop computer
  • Cell phone