New Toolkit Explores the Vital Role of Chief Workforce Officers at Health Centers

Chief workforce officers (CWOs) are crucial to community health center (CHC) efforts to recruit and retain strong teams to achieve their missions. Our STAR² Center’s new CWO Toolkit offers resources and strategies to help CHCs and primary care associations (PCAs) recruit, develop, and retain chief workforce officers (CWOs) with the strategic vision to meet the needs of the CHC workforce. Rooted in diversity, equity, and inclusion (DEI), the toolkit offers a full job description template for CWOs, core competencies, and more.

As part of the toolkit you can access:

Chief Workforce Officer Toolkit Video Introduction

Watch a Video Introduction to the Toolkit

Join ACU’s Michelle Fernández Gabilondo for a video walkthrough of the Toolkit. This introduction also features insightful interviews with Kathy Brieger, Chief of Workforce Development at Sun River Health and Executive Director of Planetree, and Scott Owens, CWO at Mountain Family Health Centers. View the video.

Delve Deeper with Our Dedicated STAR2 Center Podcast Episodes on CWOs

The first season of our STAR² Center Talks Workforce Success podcast dives even more deeply into the role of chief workforce officers through chats with health center and PCA experts. Our podcast’s first season features engaging and informative chats with leaders and experts from health centers and primary care associations across the U.S. on CWOs, challenges to building diverse workforces, and more. Listen to the first five episodes and stay tuned for new episodes on the impact of COVID-19 on CHC workforces.