Did you miss ACU’s 2021 Annual Conference and want to get a peek at some of the content? Did you attend ACU’s 2021 Annual Conference but miss the opening workshops?
ACU is excited to offer you the opportunity to join us for four workshops throughout the month of December that were featured during our 2021 Annual Conference. Learn more about burnout and resiliency, substance use, workforce development, and patient centered-care through our 2021 Annual Conference Encore webinar series. These webinars are eligible for 1.0 AAFP elective credit*, and anyone can join for free!
Take a look at the schedule below, and choose which sessions you would like to attend via the registration page.
Wednesday, December 1st: 1 p.m. ET
Youth SBIRT: A Field-Tested Model for Addressing Youth Substance Use
Social determinants of health can have a significant impact on the factors or risk factors that decrease or increase the likelihood of youth engaging in risky substance use. Due in part to social determinants of health, many Black, Indigenous and People of Color and LGBTQ youth may be at increased risk of risky substance use. Infusing youth SBIRT (YSBIRT) practices into routine primary and integrated care services is a promising intervention to address risky substance use behavior among youth. Despite growing national interest in Screening, Brief Intervention and Referral to Treatment (SBIRT) and a focus on addressing youth substance use, widespread adoption of this evidence-based practice has been hindered by a lack of uniform implementation guidance and a medical system that is not trained to universally address substance use on a continuum. Building upon the research on SBIRT adaptation for youth, the National Council for Behavioral Health, with funding from the Conrad N. Hilton Foundation, developed and field-tested an evidence-based guide for YSBIRT implementation. This workshop will highlight experiences, strategies and lessons learned for successful implementation from federally qualified health centers (FQHCs), primary care associations (PCAs) and health centers. Attendees will receive instruction on using change concepts to drive integration and improve population health while employing benchmarks for continual quality improvement under a health equity lens.
- Aaron Williams, Senior Director, Training and TA for Substance Use, The National Council for Mental Wellbeing
- Pam Pietruszewski, Integrated Health Consultant, The National Council for Mental Wellbeing
Thursday, December 2nd: 1 p.m. ET
Why Should I Trust You? Meeting the Challenges of Health Equity and Patient-Centered Care
This experiential workshop will explore the role of trust as a foundation of successful practitioner–patient communication and collaboration. The poisonous legacy of racism in medicine complicates the establishment of trust with patients of color from systemically marginalized groups. Lack of trust holds important implications for patient engagement, quality of care, and desirable health outcomes. During this engaging and participatory workshop, we will explore the role of empathy, rapport, and patient-centered communication. Participants will leave the session with tangible behavioral tools to strengthen their capacity to provide health care services that strive to reduce health inequities.
- Jeffery Ring, PhD, Health Psychologist
Wednesday, December 15th: 2 p.m. ET
Filling the Workforce Gap: Providing Staff Opportunity while Enhancing Operations
Healthcare delivery models are changing rapidly. Regulatory requirements continue to grow. Demand for Health IT and Data Analytics professionals is growing. To serve those in need, healthcare organizations need trained, qualified staff. Come learn about a workforce development training and education program that has been utilized to upskill staff on Health IT, EHR Optimization and Data Analytics. Utilizing case studies, participants will gain an understanding of proven ways to train staff to introduce new technology and implement change in their organizations. Participants will leave with an outline for conducting Health IT, Data Analytics, EHR Optimization and Change Leadership training for upskilling staff.
- Robert Zimmerman, COO, Health Technology Access Alliance
- Carol Loftur-Thun, Executive Director, Health Technology Access Alliance
Thursday, December 16th: 1 p.m. ET
The Connection Between Self-care, Leadership, and Patient Outcomes
Few periods in recent history have been as challenging for leaders and managers as the last several months. The pandemic forced us to drastically change how we deliver services with little time to plan or support staff through the experience. Unlike other work stressors, COVID-19 transcends the work environment as it threatened our lives and those of our family and friends. Besides the fear of the virus, we saw a fight for racial justice, a financial crisis, and an intense and divisive political election and insurrection. As we enter, the “new normal” people are tired, traumatized, angry, and afraid. Leaders and managers have done heroic work to support staff while staff continue to give every ounce of energy they have to those they serve. Our resiliency and passion allowed us to survive during the pandemic and turbulent times. However, the biggest challenge is now on the horizon. Every day brings a new study about the crashing mental health of our communities. This mental health crisis will hit the health care sectors particularly hard as our staff were burning out at rates higher than any other occupations before the pandemic. The challenge that faces us is clear, how do we help a burned-out and traumatized workforce recover? We cannot assume this healing will naturally happen as research challenges organizations to provide resources that offset our work’s negative stress, burnout, and trauma. If not strategically address, our workforce’s mental health threatens to lower our outcomes, devastate our organizational culture, and cost us financially in turnover, absenteeism, health care costs, and declining productivity. This training series will help leaders and managers understand the impact of the trauma of the last months and address the systematic issues that burned people out at alarming rates before the pandemic.
- Matthew Bennett, President, Optimal Innovation Group
*These sessions are an extension of the 2021 Annual Conference due to technical difficulties experienced during these sessions. Therefore, conference attendees can claim a maximum of 6.25 hours of AAFP elective credits total by attending these webinars and the conference.